There are several reasons why people hire a professional cleaning service, however it seems the most popular reason has to do with the ways it can save you time and money. By outsourcing the cleaning of your home to a professional cleaning company, your time is freed up to spend with family or to do things you enjoy more than cleaning. However, the truth is, this really only saves time and money if the job is done well. There are several things to look for when hiring a professional cleaning service that will ensure you get the best bang for your buck and don’t have to spend your time afterward completing the job yourself or fixing costly mistakes.
Not anybody can (or should) just head out to pick up a bucket and some cleaning supplies at the local store, print up some business cards and claim they are a cleaning service. There’s much more that goes into creating a reliable and professional business centered around cleaning clients’ homes.
Some things that a professional cleaning service business owner must incorporate into their business are best cleaning procedures, best cleaning products, best personnel policies, and best business practices. In most cases you will also find a true passion for cleaning, serving and helping others is the backbone to their business. Consider these to be the Five P’s—procedure, products, policies, practices and passion—to look for when choosing a cleaning service that’s right for you. Organizations like the Association of Residential Cleaning Services International (ARCSI) which is part of ISSA (International Sanitary Supply Association) provide residential cleaning service owners with resources for starting, promoting, building and expanding their business. The organization offers a wealth of industry information, standards, training and business resources so that the cleaning professional can confidently offer the very best of all five P’s to their consumers..
Let’s start by talking about cleaning procedures. A professional cleaning service can get the job done quickly and excellently because they are experts in all things cleaning. A cleaning service owner and team keep up to speed on the latest home construction and furnishing materials, hard and soft surfaces, and preferred methods for cleaning the various areas in your home. They often will use commercial equipment and are professionally trained on specific procedures that get consistent results. As homes and lifestyles and materials have changed over the years, so has the best procedures for cleaning them.
When it comes to cleaning products, much research has been done on the effect and effectiveness of cleaning chemicals. Some cleaning products contain substances that not only can be damaging to certain surfaces or materials in the home, but also can be damaging to the health of the people who may be exposed to them and harmful for our environment. Green cleaning supplies are just as effective at killing germs, cleaning surfaces and caring more gently for materials, while proving to be much safer for the residents and the environment. Many professional cleaning businesses provide their own green cleaning supplies for this reason and to ensure consistency across all their cleaning jobs.
When a professional cleaning services grows to the point that requires adding team members, there are employment and salary policies that must be considered. Professional cleaning employees typically are hired with some experience but may require additional training. The job requires expertise and physical labor and is typically considered more than a minimum wage job. Background checks and due diligence vetting through references and documentation ensure that the employee is trustworthy and reputable. Again ARCSI provides resources for the cleaning business owner to best hire, train, vet, pay and retain their employees.
And, it is important to realize that one of the main reasons a cleaning professional started their own business in the first place is to make a profit and grow their business financially. There are business best practices they follow unique to the residential cleaning industry such as creating professional and accurate estimates, promoting and marketing their services, soliciting referrals, reliable scheduling, and accurate accounting, payroll, and taxes. A serious entrepreneur will build a business that lasts by investing into the systems and administrative business tools that helps them succeed.
Finally, all of the above mentioned aspects of a professional cleaning business aren’t as impactful unless the business owner and their employees demonstrate a true passion for their work in cleaning, working hard, helping others, and making a difference for their clients.
If you are considering hiring a professional cleaning service for your home, instead of looking for someone who just bought a bucket and hung a shingle, look instead to the professional who has built their business on these Five P’s. A cleaning service that brings expert cleaning procedures, high quality green cleaning products, fair employee policies, best business practices and a true passion for cleaning and serving is the kind of cleaning service business that truly will consistently save your time and money again and again.